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Stop choosing between price and performance
Flexible plans supporting both human interaction and agentic execution.
Basic
For teams that need reliable brand monitoring.
- Monitors and tracks mentions across channels
- Flexible date picker for timeframe analysis
- Monitor filters to refine your listening scope
- Quick inspect for fast post-level insights
- Alerts when it matters, dashboards to visualize it
- Export your data on demand
- Instant conversation search
Professional
For marketing and PR teams that need a strategic edge.
- Everything in Basic
- Top trends on X to surface what's gaining traction
- Competitive benchmarking against key rivals
- Deep-dive post analysis and content insights
- Professional branded reports
- Bulk post actions for managing at scale
- Account lists to organize priority accounts
most popular
Enterprise
For organizations that need intelligence & data control.
- Everything in Professional
- Live dashboards as a real-time command center
- Historical data access for long-term trend analysis
- Deep insights for advanced analytics and custom intelligence
Compare Social Listening tiers
See exactly which data sources, monitor types, and channel access each tier includes.
MONITOR TYPE
Keywords
(Limited)
(Full)
(Full)
Public Account
(Limited)
(Full)
(Full)
Public Reviews
(Select)
(Full)
Managed Account
(Full)
Keywords Monitor
X
Facebook
Instagram
News & Blogs
Youtube
Public Accounts Monitor
X
Facebook
Instagram
Snapchat
Youtube
Public Reviews Monitor
Google Maps
Google Play Store
Apple App Store
Facebook Page Reviews
TripAdvisor Booking
HungerStation
Uber Eats
Airbnb
Expedia
Indeed
Glassdoor
G2
Product Hunt
eBay Seller
eBay Item
Goodreads
AliExpress
Gartner
Zomato
Google Shopping
Managed Accounts Monitor
X
Facebook
Instagram
Tiktok
Frequently asked questions
What's the difference between Basic, Professional, and Enterprise plans?
Basic is ideal for brands starting their social listening journey, with core monitoring across major social platforms. Professional adds advanced analytics, trend discovery, and expanded coverage including news and blogs. Enterprise provides the full suite, including deep insights, benchmarking, historical data access, managed account integrations, and comprehensive review site monitoring across 21+ platforms.
Which data sources are included in each plan?
Basic includes essential social media monitoring (X, Facebook, Instagram, LinkedIn, and YouTube). Professional adds news, blogs, forums, and expanded public account monitoring including Snapchat. Enterprise unlocks everything, including managed account OAuth integrations (TikTok, X, Meta properties), plus 21 review platforms like Google Maps, App Store, Play Store, Trustpilot, and regional platforms like HungerStation and Zomato.
Can I monitor my competitors with Lucidya?
Yes! All plans include competitive monitoring capabilities. Professional and Enterprise tiers offer enhanced competitive intelligence through our Benchmark feature, allowing you to compare your brand performance against competitors across multiple metrics and timeframes.
How far back can I access historical social listening data?
Basic and Professional plans include access to recent data within your active monitoring period. Enterprise plans unlock Historical Requests, giving you the ability to retrieve and analyze past conversations and trends, essential for year-over-year comparisons and long-term brand health analysis.
Do you support Arabic and regional MENA platforms?
Absolutely. Lucidya is built for the MENA region with full Arabic language support and native sentiment analysis. Our Enterprise plan includes regional platforms like HungerStation, Talabat, Careem, Jahez, and Mrsool, ensuring you capture the complete voice of your Arabic-speaking audience.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. When you upgrade, you'll immediately gain access to additional features and data sources. If you have questions about which plan is right for your organization, our team is here to help, just click "Talk to Sales" above.