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Stop choosing between price and performance
Flexible plans supporting both human interaction and agentic execution.
Basic
For teams that need reliable brand monitoring.
- Monitors and tracks mentions across channels
- Flexible date picker for timeframe analysis
- Monitor filters to refine your listening scope
- Quick inspect for fast post-level insights
- Alerts when it matters, dashboards to visualize it
- Export your data on demand
- Instant conversation search
Professional
For marketing and PR teams that need a strategic edge.
- Everything in Basic
- Top trends on X to surface what's gaining traction
- Competitive benchmarking against key rivals
- Deep-dive post analysis and content insights
- Professional branded reports
- Bulk post actions for managing at scale
- Account lists to organize priority accounts
Enterprise
For organizations that need intelligence & data control.
- Everything in Professional
- Live dashboards as a real-time command center
- Historical data access for long-term trend analysis
- Deep insights for advanced analytics and custom intelligence
Compare Social Listening tiers
See exactly which data sources, monitor types, and channel access each tier includes.
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(Full)
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(Select)
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Frequently asked questions
Basic includes essential social media monitoring (X, Facebook, Instagram, LinkedIn, and YouTube). Professional adds news, blogs, forums, and expanded public account monitoring including Snapchat. Enterprise unlocks everything, including managed account OAuth integrations (TikTok, X, Meta properties), plus 21 review platforms like Google Maps, App Store, Play Store, Trustpilot, and regional platforms like HungerStation and Zomato.
Basic is ideal for brands starting their social listening journey, with core monitoring across major social platforms. Professional adds advanced analytics, trend discovery, and expanded coverage including news and blogs. Enterprise provides the full suite, including deep insights, benchmarking, historical data access, managed account integrations, and comprehensive review site monitoring across 21+ platforms.
Basic and Professional plans include access to recent data within your active monitoring period. Enterprise plans unlock Historical Requests, giving you the ability to retrieve and analyze past conversations and trends, essential for year-over-year comparisons and long-term brand health analysis.
Yes! All plans include competitive monitoring capabilities. Professional and Enterprise tiers offer enhanced competitive intelligence through our Benchmark feature, allowing you to compare your brand performance against competitors across multiple metrics and timeframes.
Yes, you can change your plan at any time. When you upgrade, you'll immediately gain access to additional features and data sources. If you have questions about which plan is right for your organization, our team is here to help, just click "Talk to Sales" above.